Privacy
Version 2026-11-15
This notice explains what personal data this website collects, why, and what you can do about it. It is written to meet the EU and UK General Data Protection Regulation (GDPR). The Solar Dandelion app is separate and collects no data.
1. Who is responsible
The data controller is AUGYRO Robotics. For anything about your data, write to adhinayak@zohomail.in or use the order help form.
2. What we collect, why, and on what legal basis
| Data | Why we need it | Legal basis (GDPR Art. 6) |
|---|---|---|
| Name, delivery address, email, optional phone number, what you ordered | To make, ship and deliver your kit and to contact you about it | Performing our contract with you, 6(1)(b) |
| The terms you accepted, with the time and your browser type | To show what was agreed if an order or payment is disputed | Our legitimate interest in defending claims, 6(1)(f) |
| Payment confirmation and payment reference | To know the order is paid, and to keep the accounts the law requires | Contract, 6(1)(b), and legal obligation, 6(1)(c) |
| Help requests: order number, email, your description and any photos | To fix the problem you reported | Contract, 6(1)(b) |
| Technical logs kept by our hosting provider (IP address, time, page requested) | To keep the site running and stop abuse | Legitimate interest in security, 6(1)(f) |
You have to give the order details for us to deliver a kit; without them we cannot accept an order. The phone number is optional. We do not collect any special categories of data, and we ask you not to send any.
3. What we do not do
- No cookies, no analytics and no advertising trackers. That is why you see no cookie banner.
- No marketing emails. We write to you only about your own order.
- No selling, renting or sharing of your details for anyone else's purposes.
- No automated decisions or profiling. A person reads every help request.
4. Children
- The kit is for builders aged 14 and over, but only an adult aged 18 or over may place an order or send a help request. Checkout asks you to confirm this.
- We do not knowingly collect personal data from anyone under 18. Please give the adult's name, email and phone number, not a child's, even when the kit is a gift for a child.
- Photos sent with a help request should show only the kit and its box. Please keep children and other people out of the picture. If a photo shows a person, we crop or delete it.
- Teachers and schools ordering for a class should give the school's or the teacher's details. We never need pupils' names or any other pupil data.
- If we learn that a child has given us their own details, we delete them and, where there is an order, cancel and refund it. A parent or guardian who believes this has happened can write to us at adhinayak@zohomail.in and we will act without delay.
- We never use anyone's data for marketing or profiling, so no child is ever targeted by this site.
5. Who receives your data
Only the companies we need to run the shop, each for its own task:
- Google Cloud (Firebase) stores order and help records in data centres in the European Union.
- Vercel hosts the website. Our server code runs in Paris, France.
- Razorpay takes payment when payment is enabled. It receives your name, email, optional phone number and the amount, and handles your card details itself. We never see your card number.
- The carrier that delivers your parcel receives your name, address and phone number.
We give data to authorities only when the law obliges us to.
6. Transfers outside Europe
Some of these companies, and members of our own team, are outside the European Economic Area and the United Kingdom, including in India and the United States. Kits are also packed and sent from dispatch points in India, China, France and the United States, and the dispatch point for your order receives your delivery details. Where data leaves Europe, we rely on an adequacy decision where one exists, on the European Commission's standard contractual clauses, or on the fact that the transfer is necessary to perform our contract with you (GDPR Art. 49(1)(b)), such as taking your payment and delivering your parcel. You can ask us for details of the safeguards used.
7. How long we keep it
- Paid orders: 10 years from the order, because tax and accounting law requires sales records to be kept.
- Orders started but never paid or confirmed: deleted after 30 days.
- Help requests and their photos: 12 months after the request is closed.
- Hosting logs: kept by the hosting provider for a short period under its own schedule.
8. Your rights
Under the GDPR you have the right to:
- get a copy of the personal data we hold about you;
- have wrong or incomplete data corrected;
- have your data deleted, where we have no legal duty to keep it;
- have our use of your data restricted while a question is settled;
- object to processing that rests on our legitimate interests;
- receive the data you gave us in a common electronic format.
To use any of these, choose "See, correct or delete my personal data" on the order help form, or write to adhinayak@zohomail.in. It is free. We answer within one month, and we ask for your order number and email so that nobody else can obtain your data.
You also have the right to complain to the data protection authority of the country where you live or work, for example the CNIL in France or the ICO in the United Kingdom. We would appreciate the chance to put things right first.
9. Security
The site is served only over an encrypted connection. Order records can be read only by our server and by named members of our team; the database refuses every request from a browser. If a breach ever put your data at risk, we would tell you and the competent authority as the law requires.
10. Changes
If this notice changes in a way that matters, the new version is posted here with a new version date, and people with open orders are told by email.